QuickBooks Update Error 1328: Fixation Guide (Best Steps)

QuickBooks Update Error 1328: Fixation Guide (Best Steps)

Twinkling errors during the installation or maybe you are unable to uninstall? Problems with the updating process? All such issues fall under the shadow of QuickBooks Update Error 1328. This is a common QBs error and can be easily witnessed in the software. As basic as its prevalence is, so is the repairing process. You just need the right directions. We are here to give you those directions only. 

With this post, we will guide you with every important aspect of QuickBooks Error 1328. Just follow our lead and we are now all set to counter this error.   

Introduction : Quickbooks Web Connector

QuickBooks Update Error 1328

Error 1328 Quickbooks Update is a basic update error that a user can witness when he carries out installation, uninstallation, update, or Qbs repairing process in the system. It will come as c:/config.ms/PT**.TMP. This is a temporary folder directory location that stores this data and relaunches the installation again if there is some installation failure. After the installation process, the data will be auto-deleted.     

Reasons for QuickBooks Update Error 1328

Reasons for QuickBooks Update Error 1328

Every glitch, bug, issue, or error can be due to some specific reason. If one can detect these triggers early then it is easy for anyone to detect & start repairing them early. The causes & factors that give birth to the QuickBooks Update Error 1328 are. 

  • Incomplete download of the software QuickBooks Desktop.
  • Corrupted & Damaged QuickBooks-related files.
  • If the user is unable to delete the config.msi folder data. 
  • There can be connection setup and network issues while downloading the software.
  • Malware, ransomware, & virus attack in the system operations.
  • Invalid registered entries and temporary junk files left after the uninstallation of the QuickBooks software. 
  • Failed installation and updates.
  • Instant shutdown & power cuts.
  • Use of invalid license of QuickBooks. 

Indicators To Detect QuickBooks Error Code 1328

Indicators To Detect QuickBooks Error Code 1328

Various triggers can be easily used by you to identify the update errors. Here, we will now talk about all the indicators that will help you to counter these issues. Read below.

  • The error can prevail when it hinders the updating process or installation process of Qbs.
  • The error message comes up on the desktop screen read as: Quickbooks release update error message 1328.
  • The response time of the system & OS becomes quite high.
  • Your system doesn’t function properly.
  • Keyboard & other input devices cannot take the commands properly.

QuickBooks Update 1328 Error: 8 Methods To Repair

The methods to solve the error 1328 are:

Method 1: Quickbooks Installation Process Repair

  • Firstly, click on the Start menu and within the search field, type up the Control Panel.
  • Next, you will have to go to the tab named Programs and Features.

Quickbooks Installation Process Repair

  • From the list, look for the QuickBooks desktop software and choose it to uninstall.

QuickBooks desktop software and choose it to uninstall.

  • As the uninstallation window comes, go to the tab read repair. 
  • Further, you must apply the patch after the above process & then open the application. 
  • In case the patch cannot be easily applied when you are having some kind of software issues, so you should leave this solution and carry out the next one.

Method 2: Using the config.msi File

  • From the Desktop, tap on My Computer.
  • Click on drive C & access it.
  • Further under this drive, you need to go to the hidden files and folders.

you need to go to the hidden files and folders.

  • For the hidden files and folders, use the option Tools and then click on the Folders option.
  • Select the tab of Options and tap on the Hidden files & folders.
  • Use the option Apply All Changes and then hit OK.
  • Now with a right-click on the file config.msi and rename it by adding old^ before the file extension name.
  • Lastly, tap on Enter and it will aid you in protecting your PC and other hidden files & folders.

Method 3: Using Clean Installation to Reinstall

Clean Install

After uninstalling the software, you have to carry out a clean installation to install the software once again. The guide to do this is here below.

  1. Use a CD installation Package, you can easily install the software QuickBooks Desktop directly.
  2. Visit the official website of Intuit QuickBooks, you need to look out for the software and download the exe file. Open the exe file and do as per the installation screen guidelines shown by the installer. Approve the terms & conditions followed by tapping on Next. Lastly, click on Finish.

Method 4: Using Registry Repair Tool

Using Registry Repair Tool

  • Firstly, you will have to apply the registry repair tool and resolve the registry entries related to error 1328.
  • Further, you must use a malware tool removal and solve the virus, ransomware, and other malware attacks in your system.
  • Remove all the corrupted, outdated, temporary, broken, and junk files to have a clean error-free system.
  • You should also remove and delete all the PC drivers that are old and outdated.
  • Further, restore the settings by using the option read as Undo within Recent System Changes.
  • Under the Control panel, as written above, you have to uninstall the software QBs and do a clean reinstallation of the software. (Discussed above)         
  • Conduct a Scan via Windows System File Checker (SFC).

Conduct a Scan via Windows System File Checker (SFC).

  • All the important updates can be easily installed now.

Method 5: Resolve Quickbooks 1328 Update Error With POS v12 and v18 Update to its Latest Version (r4 and r14)

While updating POS QBs V18 or V12 to its latest version, you will see a text reading “Error 1328 and error 2350: FDI Host” or “Microsoft Install Error: Error, 1328.”

Two ways are here to aid you in diagnosing QuickBooks error 1328 error updating the file.

  1. Firstly, you have to rename the name of the specified file “C:\Config.MSU\PTFB53.tmp” and even the patch should also be reinstalled.    
  2. Secondly, you have to install the Point of Sale (POS) version again, update it to the latest release & then apply the patch. 

[*If the installer update has a different version from the software QBs then, you will get the FDI server error. It can be easily troubleshot by tapping on the button Ignore multiple times.] 

Method 6: Using QuickBooks Install Diagnostic Tool

Using QuickBooks Install Diagnostic Tool

  • Firstly, you will have to download the QuickBooks Install Diagnostics Tool from the official Intuit website.
  • After the download, open the .exe file and the diagnostic installer wizard will open.
  • After installing the tool, select a folder location to save the file. (Installation process given above in the previous methods)
  • Moving further, you need to close all the active programs running in the background and access the QBs Install Tool.
  • After updating all the components, restart your system. 

[* The installation process is a bit time-consuming and can take around 12-14 minutes and this process is totally dependent on the network connectivity and your system configuration setup.]

Method 7: Using Selective Startup Mode

using selective startup to fix QuickBooks Update Error 1328

Many times antivirus, anti-malware & anti-spyware programs hinder the QuickBooks installation. If this is the case, then you need to use the selective startup mode to do the QuickBooks Desktop install. This mode will help the users to work on some selective programs in their system. A detailed procedure is below. Just go through the guidelines and you will be all set to use this selective startup mode.

  • On your keyboard, hold the Windows+ R keys to open the Run command window.
  • Write down MSConfig in the search field & hit OK.
  • Choose the tab General and choose Selective Startup to load system services.
  • Now use the option Disable All.
  • Further, Unmark the checkbox of Hide All Microsoft Services.
  • Now, you need to assure that the Windows Installer box is all checked within the services list. If not marked, mark it & hit OK.
  • From System Configuration, restart the system.

To restore your system to the default configuration, you need to do as per the process below.

  • On your keyboard, hold the Windows+ R keys to open the Run command window.
  • Write down MSConfig in the search field & hit OK.
  • Within the General tab, go for the option read as Normal Startup and then click on OK.
  • From System Configuration, restart the system.

Method 8: Windows Update

Windows Update

Microsoft .Net, MSXML, & C++ Windows components are essential in the functioning of the software QuickBooks. So we advise you to have the Windows OS updated. The steps here will guide you in updating Windows.

  • On your keyboard, hold the Windows+ R keys to open the Run command window.
  • Write down Windows Updates in the search field & hit OK.
  • A windows updates icon will come up on the screen. Tap on it.
  • Further, go for the option of Check for Updates and tap on it.
  • In case your system is all up to date, no possible list of updates will come up. But in case a list comes up, select the latest version available.
  • Lastly, you now need to restart the PC and check for the existence of the Error 1238 QuickBooks. 

Final Words

This article includes all the information related to QuickBooks Update Error 1328. For all the users, our content will be an asset and they can easily carry out any of the solutions given above and get rid of the update error easily.

For even basic knowledge, a beginner can start his learning journey and move ahead in his aims. We hope you are able to get through our article and are no longer facing any update issues.

Related Article: Methods To Troubleshoot Quickbooks Web Connector Error